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{"embedWordpressImage":"[infogram id=\"What-customers-hate-about-your-brand-in-social-media\" prefix=\"hFT\" format=\"image\"]","embedWordpress":"[infogram id=\"What-customers-hate-about-your-brand-in-social-media\" prefix=\"edA\" format=\"interactive\"]","embedImageIframe":"<iframe src=\"//e.infogr.am/What-customers-hate-about-your-brand-in-social-media?src=embed&amp;type=image\" width=\"500\" height=\"\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\"></iframe><div style=\"width:100%;border-top:1px solid #acacac;padding-top:3px;font-family:Arial;font-size:10px;text-align:center;\"><a target=\"_blank\" href=\"https://infogr.am/What-customers-hate-about-your-brand-in-social-media\" style=\"color:#acacac;text-decoration:none;\">What customers hate about your brand in social media</a> | <a style=\"color:#acacac;text-decoration:none;\" href=\"https://infogr.am\" target=\"_blank\">Create infographics</a></div>","embedImageResponsive":"<script 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This remains consistent across all age groups, except...","picture":null,"particle_type":"bodytext","object_id":"concannon1375457505","particle_id":1938254,"type":"particle"},{"shrink":null,"title":"","content_type":"","text":"18-24 year olds don't care about spelling so much","picture":null,"particle_type":"bodytitle","object_id":"concannon1375457869","particle_id":1938313,"type":"particle"},{"modifier":1,"dimensions":[],"colors":[],"custom":{"height":"403"},"data":[[["Complaint"],["Does not post updates often enough: 22.1%","22.1"],["Poor spelling or grammar: 20.9%","20.9"],["Trying too hard to be funny: 19.8%","19.8"],["Updates are too 'salesy': 19.8%","19.8"],["Posts updates too often: 17.4%","17.4"]]],"chart_type_nr":2,"chart_type":"Pie","object_id":"concannon_1375457616","chart_id":2477873,"type":"chart"},{"shrink":null,"title":"","content_type":"","text":"The 18-24 age group is far more concerned about how frequently brands post updates, and is much less worried about correct English.","picture":null,"particle_type":"bodytext","object_id":"concannon1375776350","particle_id":1957791,"type":"particle"},{"shrink":null,"title":"Enter quote author","content_type":"","text":"Salesy updates are the second biggest turn off - especially for the 45-54 age group. 31.3% chose this as the top annoyance, compared to the average of 24.9% ","picture":null,"particle_type":"quote","object_id":"concannon1375458667","particle_id":1938411,"type":"particle"},{"shrink":null,"title":"","content_type":"","text":"What about gender differences?","picture":null,"particle_type":"bodytitle","object_id":"concannon1375459288","particle_id":1938471,"type":"particle"},{"modifier":0,"dimensions":[],"colors":[],"custom":{"height":"250","xlabel":"%","grid":true},"data":[[["","Female","Male"],["Poor spelling or grammar","38.9%","39.6%"],["Updates are too 'salesy'","26.2%","24%"],["Trying too hard to be funny","12.5%","13.8%"],["Posts updates too often ","14.2%","12.5%"],["Does not post updates often enough","8.2%","10.1"]]],"chart_type_nr":17,"chart_type":"HorizontalStackBar","object_id":"concannon_1375459373","chart_id":2478114,"type":"chart"},{"shrink":null,"title":"","content_type":"","text":"Survey of 1,003 UK internet users carried out in July 2013 on behalf of Disruptive Communications - www.disruptive-communications.com","picture":null,"particle_type":"bodytext","object_id":"concannon1375460249","particle_id":1938566,"type":"particle"},{"picture":"https://s3-eu-west-1.amazonaws.com/infogram-particles-700/concannon_1375461552.png","particle_type":"image","object_id":"concannon_1375461552","particle_id":1938721,"type":"particle"}],"properties":{"pro":true,"embed_button":"enabled","custom_logo":"none","title_link":"infogram","whitelabel":false,"export_settings":{"showGrid":true,"showValues":true},"rtl":false,"transparent":false,"publishType":0},"copyright":"","width":500,"embedImageUrl":"https://infogram.io/p/dc9ddff3fd707bf568c885ecdf9a5877.png","thumb":"https://s3-eu-west-1.amazonaws.com/infogram-thumbs-200/concannon_1375456344.jpg","publicAccess":true,"public":true,"tags":"","pubtitle":"What customers hate about your brand in social media","title":"What customers hate about your brand in social media","path":"What-customers-hate-about-your-brand-in-social-media","user_id":448020,"theme_id":44,"block_id":"concannon_1375456344","id":1455458}