Loading
Created by:Roger BretauRoger Bretau
{"id":536216,"block_id":"rogerbretau_1359223495","theme_id":30,"user_id":191624,"path":"Premisas-fundamentales-de-la-fidelizacion-online","title":"Fidelización online","pubtitle":"Premisas fundamentales de la fidelización online","tags":"","public":true,"publicAccess":true,"thumb":"https://s3-eu-west-1.amazonaws.com/infogram-thumbs-200/rogerbretau_1359223495.jpg","embedImageUrl":"https://infogram.io/p/f09e310fe1cd468db48933f36f00b22e.png","width":583,"copyright":"Created by: Roger Bretau www.marketingenredes.com","properties":{"whitelabel":false,"title_link":"infogram","custom_logo":"none","embed_button":"enabled"},"elements":[{"type":"particle","particle_id":16637242,"object_id":"2e88a77d-eac5-11e4-a037-7b5f270fdca9","particle_type":"maintitle","picture":null,"text":"Fidelización online","content_type":"","title":null,"shrink":null},{"type":"particle","particle_id":513847,"object_id":"rogerbretau1359225305","particle_type":"bodytitle","picture":null,"text":"PREMISAS FUNDAMENTALES","content_type":"","title":null,"shrink":null},{"type":"particle","particle_id":513805,"object_id":"rogerbretau1359224637","particle_type":"bodytitle","picture":null,"text":"El CRM debe ser una filosofía de orientación empresarial hacia el cliente, no una moda ni una herramienta","content_type":"","title":null,"shrink":null},{"type":"particle","particle_id":513779,"object_id":"rogerbretau1359224682","particle_type":"bodytitle","picture":null,"text":"Estudia qué les interesa a tus clientes y cómo facilitar que lo encuentren a través de tus plataformas digitales","content_type":"","title":null,"shrink":null},{"type":"particle","particle_id":513835,"object_id":"rogerbretau1359224883","particle_type":"bodytitle","picture":null,"text":"Dirige tus esfuerzos online a los clientes que más te interesan. Recuerda: mejor cliente, mejor servicio","content_type":"","title":null,"shrink":null},{"type":"particle","particle_id":513839,"object_id":"rogerbretau1359225164","particle_type":"bodytitle","picture":null,"text":"No te pierdas en la técnica: lo es importante es objetivo, no el medio","content_type":"","title":null,"shrink":null},{"type":"particle","particle_id":514787,"object_id":"rogerbretau1359283852","particle_type":"bodytitle","picture":null,"text":"Conoce bien las plataformas digitales que utilizas: solo así podrás enfocarlas realmente a tus clientes","content_type":"","title":null,"shrink":null},{"type":"particle","particle_id":513809,"object_id":"rogerbretau1359224033","particle_type":"bodytitle","picture":null,"text":"Haz marketing de contenidos. Recuerda: si \"te molestas\" en dar de más, es posible que tus clientes \"se molesten\" en volver","content_type":"","title":null,"shrink":null},{"type":"particle","particle_id":514162,"object_id":"rogerbretau1359283702","particle_type":"bodytitle","picture":null,"text":"Mide de modo continuado y establece kpi&#39;s de seguimiento. Pero mide solo lo que debes medir: no te pierdas en los datos","content_type":"","title":null,"shrink":null}],"theme":{"_id":30,"title":"Squared-new","author":"Infogr.am","usergroup":"","picture":"/i/templates/L/square.png","order":3,"thumb":"/i/templates/S/square.png","public":1,"width":550,"fonts":"Dosis","css":"/*igc-textual:start*/\n\n.igc-textual-figure {\n font-size: 45px;\n}\n\n/*igc-textual:end*/\n\n/*igc-sheets:start*/\n\n.igc-sheets .igc-sheet .igc-sheet-ico,\n.igc-sheets .igc-sheet:hover .igc-sheet-ico {\n border-color: #3e372b;\n}\n\n.igc-sheets .igc-sheet .igc-sheet-label,\n.igc-sheets .igc-sheet:hover .igc-sheet-label,\n.igc-sheets .igc-sheet.active .igc-sheet-label {\n color: #7d7d7d;\n}\n\n.igc-sheet .igc-sheet-ico,\n.igc-sheet.active .igc-sheet-ico {\n background: white;\n}\n\n.igc-sheets .igc-sheet.active .igc-sheet-ico::after,\n.igc-sheets .igc-sheet:hover .igc-sheet-ico::after {\n height: 14px;\n width: 14px;\n left: 2px;\n top: 2px;\n background: #3e372b;\n}\n\n/*igc-sheets:end*/\n\n/*igc-table:start*/\n.igc-table-scroll {\n background: #fffdf3;\n}\n\n/*igc-table:end*/\n\n.igc-table .igc-table-cell {\n color: #534741;\n font-size: 16px;\n border-width: 0px;\n background: #fffdf3;\n}\n\n.igc-table .igc-table-header {\n color: #534741;\n font-size: 16px;\n font-weight: bold;\n border-width: 0px;\n background: #d7d5cf;\n}\n\n#overlay {\n background: #efede6 url(/i/templates/30/pattern-square-new.png);\n}\n\n#footer {\n padding-left: 10px;\n padding-right: 20px;\n}\n\n.headline {\n background: url(/i/templates/30/title-shape-up.png) 0% 0% repeat-x;\n padding-top: 10px;\n line-height: initial;\n}\n\n.headline .maintitle {\n font-family: Dosis;\n font-weight: 400;\n font-size: 55px;\n color: #d94f25;\n text-transform: uppercase;\n text-align: center;\n padding-bottom: 10px;\n background: url(/i/templates/30/title-shape-down.png) 0% 100% repeat-x;\n}\n\n.headline span,\n.headline .innertext {\n background: #Fffdf3;\n padding-left: 20px;\n padding-right: 20px;\n padding-top: 5px;\n padding-bottom: 5px;\n}\n\n.headline span + span {\n margin-top: -20px;\n}\n\n.chart-title {\n font-family: Dosis;\n font-weight: 400;\n font-size: 32px;\n color: #d94f25;\n background: url(/i/templates/30/title-shape-up.png) 0% 0% repeat-x;\n padding-top: 10px;\n}\n\ndiv.quoted {\n margin-right: 20px;\n margin-left: 20px;\n}\n\n.bodytitle {\n padding-bottom: 10px;\n background: url(/i/templates/30/title-shape-down.png) 0% 100% repeat-x;\n}\n\n.chart {\n margin-left: 20px;\n margin-right: 20px;\n}\n\n.chart > .inner {\n padding-left: 20px;\n padding-right: 20px;\n}\n\n.chart > .igc-chart.inner {\n padding-left: 0px;\n padding-right:0px;\n}\n\n.bodytitle .innertext {\n background: #fffdf3;\n text-align: center;\n padding-left: 30px;\n padding-right: 30px;\n padding-top: 3px;\n padding-bottom: 3px;\n}\n\n.bodytext {\n font-family: Dosis;\n padding-left: 40px;\n padding-right: 40px;\n font-size: 17px;\n color: #534741;\n}\n\n.quote {\n text-align: center;\n font-family: Dosis;\n font-weight: 400;\n font-size: 34px;\n color: #d94f25;\n text-transform: uppercase;\n padding-left: 70px;\n padding-right: 70px;\n}\n\n.quotetitle {\n font-size: 27px;\n}\n\n.quote .notch {\n position: absolute;\n top: 0;\n left: 0;\n width: 46px;\n height: 40px;\n background: url(/i/templates/30/quote.png) no-repeat;\n}\n\n.quote .notch.border-notch {\n right: 0;\n left: auto;\n}\n\n#source {\n color: #534741;\n}\n\n#madewith a,\n#madewith a:hover,\n#madewith a:active,\n#madewith a:link,\n#madewith a:visited {\n color: #534741 !important;\n}\n\n#footer {\n margin-top: 10px;\n min-height: 45px !important;\n}\n\n.headline.active:hover {\n color: #8c2c0e;\n}\n\n#madewith.active a:hover {\n color: #8c2c0e !important;\n}\n\n.titlepopup {\n top: 6px;\n}\n\n.titlepopup1,\n.titlepopup2 {\n border-color: #8c2c0e;\n}\n\n.shrink .quotetext, .shrink .quotetitle {\n padding-left: 50px;\n}\n\n.shrink .chart > .inner {\n padding-left: 10px;\n padding-right: 10px;\n}\n\n.shrink .chart {\n margin-left: 0;\n margin-right: 0;\n}\n\n.shrink .quote .notch.border-notch {\n display: none;\n}","top":30,"padding":0,"logocolor":"534741","spacing":20,"chartOptions":{"pictobar":{"fill":"8c2c0e","shapeStyleEmpty":{"fill":"#fffdf3"}},"progress":{"backgroundInactive":{"fill":"#fffdf3"}},"waterfall":{"colors":"00668e 534741 d85128"},"candle":{"colors":"534741 d85128 "},"table":{},"gauge":{"_gaugeTextOptions":{"backgroundStyle":{"fill":"transparent","stroke":"transparent"},"labelFontStyle":{"font-family":"PT Sans Narrow, Arial Narrow","font-size":17,"text-anchor":"start","fill":"#534741","cursor":"default"}},"gaugeStyle":{"stroke-width":1,"stroke":"#534741","fill":"#fffdf3"},"gaugeFillStyle":{"stroke-width":1,"stroke":"#534741","fill":"#d94f25"},"gaugeNeedleStyle":{"stroke-width":0,"stroke-opacity":0,"fill":"#534741"}},"map":{"showLegend":false,"countryyStroke":"#fffdf3","countryFill":"#fffdf3","canvasFill":"transparent"},"common":{"backgroundStyle":{"fill":"transparent","stroke-opacity":0,"stroke-width":0,"stroke":"none"},"_categoryOptions":{"backgroundStyle":{"fill":"#fffdf3"}},"textStyle":{"font-family":"PT Sans Narrow, Arial Narrow","font-size":16,"cursor":"default","fill":"#534741"},"_gridOptions":{"marginLineStyle":{"stroke-width":0,"stroke":"none","stroke-opacity":0},"fontStyle":{"font-family":"PT Sans","font-size":11,"text-anchor":"start","fill":"#534741","cursor":"default"},"lineStyle":{"stroke-width":1,"stroke":"#534741","stroke-dasharray":"."}},"_buttonTextOptions":{"buttonStyle":{"fill":"#fffdf3","stroke":"#534741"},"buttonCenterStyle":{"stroke":"#534741","fill":"#534741"},"font-family":"PT Sans Narrow","font-size":16,"font-weight":400,"fill":"#534741"},"legendOptions":{"font-size":16,"font-family":"PT Sans Narrow"},"tooltipOptions":{"nameFontStyle":{"font-family":"PT Sans Narrow","font-weight":700,"text-anchor":"start","font-size":16,"fill":"#ffffff"},"valueFontStyle":{"font-family":"PT Sans Narrow","font-size":16,"text-anchor":"start","fill":"#fff"},"containerStyle":{"stroke":"#464646","fill":"#464646"}}}},"customhtml":"","logoUrl":"","version":1,"fontPresets":[],"font":{"label":{"fontSize":16,"fontWeight":400},"common":{"fontFamily":"PT Sans Narrow","fontWeight":"400","fontStyle":"normal","fontSize":"16","textAlign":"initial"}},"localFonts":[],"colorPresets":[],"color":{"element":{"text":"#000000","bg":"transparent"},"chart":{"text":"#534741","bg":"transparent"},"text":"#000000","bg":"#ffffff"},"logoImages":[""],"colors":["#8c2c0e","#d85128","#f28a35","#f3d4b5","#00668e","#6db8db","#9ad3e5","#c0dfe5","#3d3021","#534741","#77665b","#afa89e","#885242","#d18358","#da987c","#dbc2a9","#457588","#84aec2","#a5c5cf","#c5d4d6","#524f4b","#676462","#897c74","#c4c1be"]},"embed":"<script id=\"infogram_0_Premisas-fundamentales-de-la-fidelizacion-online\" src=\"//e.infogr.am/js/embed.js?P6K\" type=\"text/javascript\"></script><div style=\"width:100%;border-top:1px solid #acacac;padding-top:3px;font-family:Arial;font-size:10px;text-align:center;\"><a target=\"_blank\" href=\"https://infogr.am/Premisas-fundamentales-de-la-fidelizacion-online\" style=\"color:#acacac;text-decoration:none;\">Fidelización online</a> | <a style=\"color:#acacac;text-decoration:none;\" href=\"https://infogr.am\" target=\"_blank\">Create infographics</a></div>","embedIframe":"<iframe src=\"//e.infogr.am/Premisas-fundamentales-de-la-fidelizacion-online?src=embed\" width=\"583\" height=\"\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\"></iframe><div style=\"width:100%;border-top:1px solid #acacac;padding-top:3px;font-family:Arial;font-size:10px;text-align:center;\"><a target=\"_blank\" href=\"https://infogr.am/Premisas-fundamentales-de-la-fidelizacion-online\" style=\"color:#acacac;text-decoration:none;\">Fidelización online</a> | <a style=\"color:#acacac;text-decoration:none;\" href=\"https://infogr.am\" target=\"_blank\">Create infographics</a></div>","embedImageResponsive":"<script id=\"infogramimg_0_Premisas-fundamentales-de-la-fidelizacion-online\" src=\"//e.infogr.am/js/embed.js?r76\" type=\"text/javascript\"></script><div style=\"width:100%;border-top:1px solid #acacac;padding-top:3px;font-family:Arial;font-size:10px;text-align:center;\"><a target=\"_blank\" href=\"https://infogr.am/Premisas-fundamentales-de-la-fidelizacion-online\" style=\"color:#acacac;text-decoration:none;\">Fidelización online</a> | <a style=\"color:#acacac;text-decoration:none;\" href=\"https://infogr.am\" target=\"_blank\">Create infographics</a></div>","embedImageIframe":"<iframe src=\"//e.infogr.am/Premisas-fundamentales-de-la-fidelizacion-online?src=embed&amp;type=image\" width=\"583\" height=\"\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\"></iframe><div style=\"width:100%;border-top:1px solid #acacac;padding-top:3px;font-family:Arial;font-size:10px;text-align:center;\"><a target=\"_blank\" href=\"https://infogr.am/Premisas-fundamentales-de-la-fidelizacion-online\" style=\"color:#acacac;text-decoration:none;\">Fidelización online</a> | <a style=\"color:#acacac;text-decoration:none;\" href=\"https://infogr.am\" target=\"_blank\">Create infographics</a></div>","embedWordpress":"[infogram id=\"Premisas-fundamentales-de-la-fidelizacion-online\" prefix=\"F2I\" format=\"interactive\"]","embedWordpressImage":"[infogram id=\"Premisas-fundamentales-de-la-fidelizacion-online\" prefix=\"Zzt\" format=\"image\"]"}